LEGAL
Privacy Policy
Last updated: December 2024
1. Introduction
FANOS operates as infrastructure for football clubs and leagues. This Privacy Policy explains how we handle data on behalf of clubs (the "Data Controllers") and what rights fans have regarding their personal information.
2. Data We Collect
When you use FANOS through a club's app, we may collect:
- Profile information (name, email, age verification)
- Location data for safety features (SOS, crowd density)
- Messages and group participation
- Trust Index behavior signals (aggregated, not message content)
- Device information and usage analytics
3. How We Use Data
FANOS processes data to:
- Operate safety features (SOS, radar, safe routing)
- Moderate communities and detect harmful behavior
- Generate Trust Index scores
- Provide analytics to clubs
- Improve platform performance and features
4. Data Ownership & Storage
Clubs own their fan data. FANOS stores data in regional infrastructure (EU, UK, US) based on club preference. Data is encrypted at rest and in transit.
5. Third-Party Sharing
We do not sell fan data. We share data only with:
- The club that deployed FANOS
- Infrastructure partners (hosting, security tools)
- Law enforcement when legally required
6. Your Rights
Under GDPR and similar regulations, you have the right to:
- Access your data
- Request data deletion
- Object to processing
- Export your data
Contact your club or email privacy@fanos.tr to exercise these rights.
7. Contact
For privacy questions, email: privacy@fanos.tr